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Privacy Policy

We take your privacy seriously. This policy explains how Pragati Digital Solution collects, uses, stores, and protects your personal information when you interact with us — including through our website, advertisements, and direct communications.

Effective Date: 1st January 2026 Last Updated: 16th April 2026 Governed by Indian Law

Table of Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. Advertising & Marketing
  5. Data Sharing & Disclosure
  6. Cookies & Tracking Technologies
  7. Data Storage & Security
  8. Data Retention
  9. Your Rights
  10. Third-Party Links
  11. Children's Privacy
  12. Changes to This Policy
  13. Grievance Officer & Contact

1 Who We Are

This Privacy Policy applies to Pragati Digital Solution, a business solutions and consulting firm registered and operating in India.

Registered Business Details

CompanyPragati Digital Solution
Address301, Neco Garden, Viman Nagar, Pune — 411014, Maharashtra, India
GST No.27AAGCP1234M1ZX

By visiting our website, engaging with our advertisements, contacting us via email or WhatsApp, or using any of our services, you agree to the terms of this Privacy Policy.

2 Information We Collect

We collect personal information in the following ways:

2.1 Information You Provide Directly

2.2 Information Collected Automatically

2.3 Information from Advertising Platforms

When you interact with our advertisements on platforms such as Google, Meta (Facebook/Instagram), or other digital channels, we may receive:

We do not receive your social media passwords, private messages, or precise location data through advertising platforms. Platforms handle that data under their own privacy policies.

3 How We Use Your Information

We use the information we collect only for the following purposes:

PurposeDetails
Responding to enquiriesTo contact you about your service request, schedule a discovery call, or share relevant information
Service deliveryTo understand your needs and deliver consulting or advisory services you have engaged us for
Marketing communicationsTo send you relevant updates, insights, or service information — only with your consent or as permitted by law
Advertising effectivenessTo measure and optimise how our ads perform across digital channels
Website improvementTo analyse how visitors use our website so we can improve it
Legal complianceTo comply with applicable laws, court orders, or regulatory requirements under Indian law
Fraud preventionTo detect and prevent misuse of our services or website

We do not sell your personal data. We do not use your information for purposes beyond what is described above without your explicit consent.

4 Advertising & Marketing

Pragati Digital Solution actively runs digital advertising campaigns to promote our services.

4.1 Platforms We Advertise On

4.2 Retargeting & Custom Audiences

We may use remarketing tools to show ads to people who have previously visited our website or interacted with our content. This involves only anonymised or hashed identifiers — not your raw personal data being shared with third parties.

4.3 Lead Forms via Advertisements

If you submit a lead form through a Google or Meta advertisement, your contact details (name, phone, email) are collected and sent to us. We will use these solely to respond to your enquiry. You may opt out of further communication at any time by contacting us.

4.4 Opt-Out of Marketing

You may opt out of receiving marketing communications at any time by:

5 Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:

5.1 Service Providers

We may share data with trusted technology service providers who support our operations — such as email platforms, CRM tools, website hosting, and analytics tools. These providers are contractually bound to use your data only to perform services for us.

5.2 Advertising Platforms

We share hashed or anonymised audience data with advertising platforms (such as Google and Meta) solely for running and optimising our campaigns.

5.3 Legal Obligations

We may disclose your information if required by law, court order, or government authority under applicable Indian regulations.

5.4 Business Transfer

In the event of a merger, acquisition, or restructuring, your data may be transferred as part of business assets. We will notify you in advance.

We will never share your personal information with third-party marketing companies, data brokers, or other businesses for their own commercial use.

6 Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your experience and help us understand how visitors use the site.

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7 Data Storage & Security

Your data is stored on secure systems, primarily located in India. We implement SSL/TLS encryption, access controls, regular security reviews, and data minimisation practices. While we take all reasonable steps to protect your data, no internet transmission is 100% secure.

8 Data Retention

After the applicable retention period, data is securely deleted or anonymised.

9 Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDPA), you have the right to access, correct, erase your data, withdraw consent, and raise grievances. Contact us at hello@pragatids.in. We will respond within 30 days.

10 Third-Party Links

Our website and advertisements may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of external sites.

11 Children's Privacy

Our services are intended for businesses and working professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected such data, please contact us immediately.

12 Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last Updated" date, post a notice on our website for significant changes, and contact you directly where material changes affect your rights. Your continued use constitutes acceptance of the revised policy.

13 Grievance Officer & Contact

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023:

Grievance Officer — Pragati Digital Solution

NameDesignated Grievance Officer, Pragati Digital Solution
Address301, Neco Garden, Viman Nagar, Pune — 411014, Maharashtra, India
GST No.27AAGCP1234M1ZX
HoursMonday to Saturday, 10:00 AM – 6:00 PM IST
ResponseGrievances acknowledged within 72 hours and resolved within 30 days